The Knowledge Assistant Framework
The foundation of all our agentic AI solutions.
Every Yoomity agentic AI solution is built on our proven Knowledge Assistant Framework—a comprehensive system that transforms how organizations handle domain industry knowledge and workflows.
Core Framework Components
- Knowledge Creator. Processes your documents and data into searchable, intelligent knowledge bases. Upload policies, procedures, historical tickets, legal precedents, or industry documentation—our system structures it for instant retrieval and application.
- Knowledge Assistant. Provides accurate, context-aware answers based on your knowledge base. Responds in natural language, supports multiple languages, and always cites sources for transparency and compliance.
- Knowledge Agents. Specialized agents handle complex tasks requiring deep analysis, structured generation, or multi-step evaluation. From UDRP complaint drafting to gTLD market analysis, agents apply domain expertise to deliver professional-grade outputs.
- Self-Learning Module. Continuously improves through human feedback and usage patterns. Every interaction, review, and correction makes your assistant smarter and more aligned with your organization’s needs.
- General Knowledge Integration. Combines your organization’s proprietary knowledge with relevant industry-wide information to provide complete and accurate answers. Customer-specific documentation is never shared or used for cross-customer training, ensuring strict data isolation and privacy.
Key Capabilities
- Multi-lingual Support. Native capability to understand and respond in all major languages. Your international operations get the same quality of service across every market.
- Grounded in YOUR Knowledge. Every answer is based on your documented expertise, policies, and procedures. No hallucinations, no generic responses—just accurate information from your trusted sources.
- Traceable Sources. Every response includes citations to source documents, essential for legal compliance, audit trails, and quality assurance. Know exactly where information comes from.
- Continuous Improvement. The system learns from corrections, feedback, and usage patterns. Your assistant becomes more accurate and more aligned with your needs over time.
Integration Options
- RESTful API. Seamless platform integration with comprehensive API documentation for minimal development effort.
- Embedded Components. Drop web components directly into your customer portals, support interfaces, or management platforms for a native feel.
- White-Label Interface Deploy our complete web interface under your brand with full customization of design, terminology, and workflows.
- Webhook Support Event-driven workflows that trigger actions in your systems, perfect for automation and integrations.
- Single Sign-On (SSO) Compatible with enterprise authentication systems for secure, seamless user access.
Security & Compliance
GDPR Compliant. Built from the ground up with European data protection regulations in mind. Your data handling meets the highest privacy standards.
Audit Trail Capabilities. Complete logging of all interactions, decisions, and data access for regulatory compliance and quality assurance.
Data Protection & IP Assurance. Enterprise-grade encryption for data in transit and at rest, coupled with strict IP guarantees. Your training data remains confidential, secure model isolation ensures no cross-customer data sharing, and clear agreements cover data ownership. When needed, client data is anonymized before processing to protect sensitive information while keeping workflows fully functional.